Question 1

What payment methods do you accept?

Accepted Answer

At eHealth Go, we offer a variety of convenient and secure payment methods to make your shopping experience as seamless as possible. We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we also accept PayPal for those who prefer this method of payment. At checkout, you will have the option to select your preferred payment method and complete your purchase with confidence.   We are committed to providing our customers with a smooth and hassle-free shopping experience, and our diverse payment options reflect this commitment. We prioritize the security of your payment information and utilize industry-standard encryption to protect your transactions. Please note that all transactions are processed in USD.

Question 2

Do you ship internationally?

Accepted Answer

Yes, we do ship internationally! At eHealth Go, we believe that everyone, regardless of location, should have access to high-quality health and wellness products. We are proud to offer international shipping to make our products accessible to customers around the world. However, please note that shipping times and costs may vary depending on your location.

Question 3

How long does shipping take?

Accepted Answer

At eHealth Go, we understand that timely delivery is crucial to our customers. While our products are shipped directly from our suppliers, we make every effort to process orders swiftly. The delivery times can vary depending on the geographic locations of both the supplier and the customer. Although fixed delivery times are not guaranteed due to the nature of shipping logistics, we work closely with our suppliers to minimize any delays and aim to keep you informed throughout the shipping process.  We appreciate your patience and strive to get your products to you as quickly as possible. For specific delivery time estimates, you can refer to the shipping information provided at checkout or contact our customer service team for assistance.

Question 4

What is your return policy?

Accepted Answer

At eHealth Go, your satisfaction is paramount to us. We operate on a dropshipping model, which means our return and refund policies are aligned with those of our suppliers. To ensure transparency and help you shop with confidence, we encourage you to review our suppliers' return policies before finalizing your purchase. These policies are carefully selected to accommodate the needs of our customers as much as possible.

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